ECI 6DX/ ECM 1 SOFTWARE RECOVERY AND INSTALLATION PROCEDURE

ECI6DX / ECM1 / mkII recovery

If the LED on the front is solid red, the device is in "recovery mode".
Try restarting the amplifier by turning it off with the on/off button on the front (wait a minute after turning it off before turning it back on). If it is still solid red after about 15 seconds with a green flash, the software must be reinstalled on the device.

 RECOVERY procedure

 Follow this procedure from the start, even if the unit is already in recovery mode.
Please note:  This procedure will completely restore your system to the factory defaults, erasing all user preferences.

Make sure the network cable is plugged in and that there is contact with the network (it flashes orange and lights up solid green where the cable is plugged into the unit).

  • Turn off the ECI6DX / ECM1 / mkII.
  • Make sure the ECI6DX / ECM1 / mkII is connected to your router/network with an Ethernet cable.
  • Use a paperclip or similar to press and hold the RESET button on the back panel of your ECI6DX / ECM1 / mkII and turn the unit on with the front power button. Keep holding the reset button until the red status LED on the front panel lights up. Then release the reset button.
  • The unit is now in recovery mode.
  • Press and hold the reset button again until the red LED starts blinking (the yellow/amber will also light up). Release the reset button when the red LED is blinking.
  • The unit will now download the latest firmware from our server and install it.
  • Once this is done, the streaming card will reboot, and you can set it up again via the initial setup with the EC Play app.
  • Please note that it may take up to 30-60 seconds after restart for the ECI6DX / ECM1 / mkII to appear on your network.
  • Please keep the unit connected using Ethernet and skip the Wi-Fi step (do not enter the Wi-Fi credentials) and test the stability of the connection.

 

IF an upgrade with a network cable is not possible, the software can also be installed with a USB stick. below are the release images, which can be used to perform a full re-install of your system over USB. This procedure will completely restore your system to the factory-default, erasing all user preferences.

 

 

Installation instructions  

1. Download the appropriate image above. Make sure to choose the correct model, and select the desired version.

2. Format a USB stick with FAT32. Refer to the following guide. On newer Mac systems, please make sure to select “Master Boot Record” as the scheme.

3. Copy the downloaded file directly to the USB stick. Make sure that the file is not located in a folder.

4. Insert the USB stick and shut down the system you wish to install.

5. Power on the system whilst holding the RESET button. This causes the system to enter recovery mode.

6. When the red LED is ON (Front panel), release the RESET button. The system is now in recovery

7. Hold the RESET button again. After 10-15 seconds, the red LED should start blinking rapidly, indicating that it is recovering from USB.

8. After several minutes, the system will automatically restart. The USB stick can now be removed.

Please note: 
The versions on this site may not be the latest version, and the unit will update itself to the latest version automatically, as long as the unit is connected to the network.