Processing of personal data by EC Living AS (Electrocompaniet) We are adamant that personal data is processed in accordance with privacy laws. This statement explains how we process personal information we receive when you are in contact with us, why we do this, and what your rights are.
What personal information do we collect and why?
We collect and use your personal information for different purposes depending on who you are and how we get in touch with you.
We collect the following personal information on Electrocompaniet.com:
- Customer information from orders:
- Name, e-mail address, telephone number and address. We need the details to be able to send your order to the correct address and contact you if needed.
- We are required to store order information in connection with accounting and warranty / return handling.
- Send out newsletters. The following personal information is processed: Name and e-mail address. You can withdraw your consent for the marketing initiative and / or the newsletter at any time.
- Answer inquiries that come to us. The following personal information is processed: name, e-mail, mobile and address, as well as any personal information provided in the inquiry.
Disclosure of personal information
We do not pass on (or sell) your personal information to others unless there is a legal order for such disclosure. In some cases, partners will be able to access personal information, in connection with our campaigns, technical work with the online store and or in the preparation of other communications. These partners have signed a data processor agreement with us.
We store your personal information with us for as long as is necessary for the purpose for which the personal information was collected, or due to what we are required by the authorities. This means, for example, that personal data that we process based on your consent will be deleted if you withdraw your consent.
We are obliged to keep some information for a certain period. The information will then be deleted when the deadline for the retention obligation has expired.
Your rights when we process personal information about you
You have the right to demand access, correction, or deletion of the personal data we process about you. You also have the right to demand limited processing, directly object to the processing and demand the right to data portability. You can read more about the content of these rights on the Norwegian Data Inspectorate's website: www.datatilsynet.no
To exercise your rights, you must contact us in writing. We will respond to your inquiry within 30 days.
You can at any time withdraw your consent for the processing of personal data with us. If you want to unsubscribe from the newsletter, all newsletters contain a unsubscribe link. For other consents you wish to withdraw, it is best to contact us in writing at firstname.lastname@example.org
Cookies and pixels
Cookies are small files that are stored on your computer by the browser when you download a page on electrocompaniet.com. Cookies are used by most websites. Some cookies are necessary to have a well-functioning website, while others are used for measurement, analysis, personalization, and statistics. Pixels are small snippets of code that we have on our site to record conversions from our online ads.
We collect anonymous information about the traffic on electrocompaniet.com to keep statistics on user behavior. We use this data to further develop and improve the website.
If you believe that our processing of personal data does not comply with what we have described here or that we in other ways violate the privacy legislation, then you can complain to the Norwegian Data Inspectorate. You can find information on how to contact the Data Inspectorate on the Data Inspectorate's website: www.datatilsynet.no.
If we make extensive changes to our privacy statement and we have your contact information, we will notify you. Otherwise, updated information will always be easily available on our website.
If you have questions about personal information or we will correct, delete, or hand over your information, please contact us by e-mail email@example.com
EC Living AS
Tel: +47 51741033
Org. no .: 921 108 966 MVA